Refund and Returns Policy

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional restocking fee will be charged on all:

• Brand new musical instruments unless we can verify that it was never actually used. Ask us about a used instruments that can be used as a demo for as little as $40.00 for 1 month.
• Any mouthpiece that has been used. Even 1 time since the box can not be used without sanitizing. As us about our demo mouthpieces that can be rented for $9.50 for 2 Week. Includes shipping to you.
• Any items that has been opened and now has to be sold as used.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1 business day. Your credit card may take 3 to 5 day to refund into your account.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 702-372-7699

Sale items

Sale Items can be returned as well as new items.

Shipping returns

To return your product, you should mail your product to: The Accomplished Musician, 2001 S Rainbow Blvd Suite 110, Las Vegas, NV 89146

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at 702-372-7699 for questions related to refunds and returns.