Refund and Returns Policy

Last Updated:

September 24, 2023

Returns Policy

At The Accomplished Musician Ltd, we prioritize your satisfaction with every purchase. If, for any reason, you are not entirely content with your order, we offer a hassle-free 30-day return policy for a full refund, provided the item meets specific conditions.

Eligibility for Returns

To be eligible for a return and a full refund, please ensure the following conditions are met:

1. Within 30 Days: Your return request must be submitted within 30 days of the delivery date.
2. Condition: The item must be in new, unused, or the same condition as originally sent. It should be in its original packaging with all accessories, manuals, and tags included.

Items Not Eligible for Return

Some items are not eligible for return, including:

1. Personalized or Customized Items: Items that have been customized or personalized cannot be returned unless they are defective or damaged upon arrival.
2. Opened Consumable Products: Consumable products that have been opened can only be returned if they are defective or damaged upon arrival. Unopened consumable products can be returned within 30 days for a full refund.

Initiating a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer support team at 702-372-7699 to request a return authorization.
2. Package the Item: Securely package the item to prevent damage during transit. Include all original packaging, accessories, manuals, and tags.
3. Return Label: Depending on your location, we may provide you with a prepaid return shipping label or instructions for returning the item. Return shipping costs may apply.
4. Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.

Refund Process

Upon approval of your return, we will process your refund within 2 business days. Refunds will be issued to the original payment method used for the purchase.

Handling Damaged or Defective Items

If your item arrives damaged or is defective, please contact our customer support team at 702-372-7699 immediately. We will provide instructions for returning the item and will cover the return shipping costs. Upon inspection and confirmation of the damage or defect, we will either refund your purchase or send you a replacement item, as per your preference.

Contact Us

If you have any questions or need assistance with a return, please contact our customer support team at:

The Accomplished Musician Ltd
2001 S. Rainbow Blvd Suite 110
Las Vegas, NV 89146
Phone: 702-372-7699

Changes to this Policy

We may update this Refund and Return Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website.